In this Service Agreement “Agreement”, “you” and ““your” refer to each “customer.” Including each (agent) you designate to act on your behalf. “4th Dimension Wraps & Graphics LLC” herein shall refer to 4th Dimension Wraps & Graphics LLC, its members, managers, and employees. This Agreement explains our obligations to you, and your obligations to us in relation to the service(s) you purchase. If you designate a person to act on our behalf, you agree that this person is your agent with full authority to act on your behalf with respect to such services and your vehicle. 4th Dimension Wraps & Graphics LLC will not accept a job without a written agreement. By using our service, you agree to the terms of this agreement, without modification to you.
DEPOSITS AND CANCELLATIONS
Service by 4th Dimension Wraps & Graphics LLC is by scheduled appointment only. As a result, it is required to submit a deposit in the amount of the product ordered for your job.
Rescheduling- Rescheduling of jobs can be accommodated (1) rescheduling of service within 24 hours of your scheduled appointment.
Deposits- Cancellations within 24 hours before the scheduled service are subject to forfeiture of the entire deposit. Deposits for the product for your vehicle are non-refundable
DAMAGE OR LOSS, INSURANCE
DETERMINING THE COST OF services
4th Dimension Wraps & Graphics LLC must conduct a consultation with you and see the vehicle before we can provide you the total cost and estimate the time AND before we accept a job. We reserve the right to adjust any over-the-phone cost or time estimate after we have visually inspected your vehicle. A written estimate is good for 5 days. An estimate is not binding beyond 5 days of the date of the estimate OR if the vehicle condition changes between the time the vehicle was inspected and the scheduled appointment.
QUALITY OF SERVICE
We want you to be satisfied with our service. We take pride in our work and attempt to have the most possible integrity in all we do, however, we are not perfect. No detail services offered are guaranteed to completely restore the vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. If, after the final inspection, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. 4th Dimension Wraps & Graphics will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with us.
PRE-EXISTING CONDITIONS AND DAMAGE
“I HEREBY AGREE TO INDEMNIFY AND HOLD HARMLESS “4th Dimension Wraps & Graphics LLC”, ITS OFFICERS, DIRECTORS, EMPLOYEES, VOLUNTEERS, AGENTS, SUCCESSORS AND ASSIGNS FROM ANY AND ALL CLAIMS I AND ANY ATTENDING FAMILY OR CHILD UNDER MY GUARDIANSHIP, MAY HAVE ARISING OUT OF PARTICIPATION IN THE VOLUNTEER ACTIVITIES, REGARDLESS OF WHETHER SUCH LIABILITY MAY ARISE SOLELY OUT OF NEGLIGENCE OR CARELESSNESS ON THE PART OF “4th Dimension Wraps & Graphics LLC” AND ITS OFFICERS, DIRECTORS, EMPLOYEES, VOLUNTEERS, AND AGENTS, INCLUDING STRICT LIABILITY. “You agree to hold 4th Dimension Wraps & Graphics LLC harmless for any damage or claims whatsoever to the vehicle, regardless of whether such damage or claims arise solely out of negligence or recklessness on the part of 4th Dimension Wraps & Graphics LLC while in our care.”
VINYL WRAP TERMS AND CONDITIONS
INSTALLATIONS: Vinyl material is a flexible plastic material that we aim to make look as seamless as possible, however, there may be curves, bumps, rivets, moldings, and deep-channeled curves that the vinyl will not be able to properly adhere to. At times, we may need to make relief cuts or patches to be installed to cover certain areas. Stretching will result in some shrinkage as it attempts to return to its original form/dimensions. As it shrinks, some minor lifting does occur, and we are happy to address this in the post-work completion 90-day period. Vinyl material needs to be applied to “like new” vehicles for best results. Any rust, bubbling, caulking, scratches, dents, or other damage will be visible through the vinyl, and such surface imperfections may cause the film to fail prematurely or cause damage to the Vinyl. Areas repaired with the body must be sanded, epoxy primed, and finished with a clear coat or OEM (Original Equipment Manufacture) paint. Furthermore, any areas with Caulking are required to be re-caulked over the installed vinyl.
3rd Party installations: We are only responsible for the installation. We will only use 3M, Avery, or good-quality air-release wrap vinyl. We are not liable for the vinyl material, the print, or the missing print material. We are not liable for the prior existing paint condition of the vehicle when installing. The applied finish must be fully cured for a minimum of 30 days prior to the film being applied.
Our Certified Installers use a heat gun to stretch and position the vinyl and a squeegee to reduce and hopefully eliminate imperfections. It's important to note that installers use sharp razors to conform the vinyl and remove excess material around door handles and crevices. Even with the expert installers, there's some potential for minor nicks and minimal scratches to the surface. 4th Dimension Wraps & Graphics will not be held liable.
ONCE INSTALLED PRINTED VINYL MATERIAL IS INTENDED TO BE VIEWED FROM A DISTANCE OF SIX (6) FEET FROM THE VEHICLE.
Installation time is based upon several variables including but not limited to, film selected, curing time, where vinyl material is being installed on your vehicle, size of the vehicle, the complexity of installation areas, and any unforeseen circumstances that may arise. We will make every effort to give reasonable time frames for installation but reserve the right to change them at any time for any reason.
WARRANTY AND MATERIALS: 3M, Avery, and Orafol cast wrap materials are installed per the customer or authorized representative's request. We are not the manufacturer of the product, and all warranties are ordered through the manufacture of the product the customer specifically ordered. For warranty information, you must visit the manufacturer's website or brochure for specific information regarding the product(s) you ordered. 4th Dimension Wraps & Graphics is the installer of the product, not the manufacturer. However, if there is something wrong with the product, our manufacturers stand behind their products as do, we, so please do not hesitate to contact us. Damage done to the vinyl material by the customer, or any third party is not a warranty issue and will not be covered as such.
Although vinyl manufacturers guarantee the material to last up to 5 years, high-end material 7 to 10 years, the actual lifespan of a vehicle wrap will be considerably less more or less 3-5 years depending on the weather and aftercare. No warranties on Chrome, Plastic, Caulking, and Non-Factory Finished paint.
INSTALLATION WARRANTIES 4th Dimension Wraps & Graphics offers an Opt-In or Opt-Out Warranty Program. For owners that OptIn for the Warranty there are required warranty program terms that include visual inspections based on the Warranty schedule, and evidence of consistent and careful washing. Participants in the program benefit from complimentary touch-ups, resealing of edges, re-striping edges, and other wrap support needs. If not under warranty, similar services performed will incur a fee. Warranty options will be reviewed with customers at the final walkthrough.
PAINT PROTECTION FILM TERMS AND CONDITIONS
Your new paint protection film will take 3-4 weeks to fully cure depending on weather conditions. Do not wash the vehicle for 5 days. Wrapped vehicles should be back for an inspection within 2 weeks.
CONDITION OF VEHICLE FOR PAINT PROTECTION FILM APPLICATION.
Vehicles cannot have any type of coating on the finish. These can affect the effectiveness of the adhesion and may cause lifting, bubbles, and other issues which are not covered under mfg. warranties. The client is aware that the design of the paint protection film is for OEM factory paint. The client waives and releases 4th Dimension Wraps & Graphics LLC from any warranty or damage claims where a product has been applied to a non-OEM painted surface.
Some of our paint protection kits are computer-cut using special cutting software. Precut kits involve stopping short of an edge, edges around badges, washers, and corners. The customer understands that the paint protection film is a sacrificial layer for your car and not a complete invisible layer. Customers may choose to have a custom design fit or bulk install for an additional fee.
Headlights have difficulty with paint protection film due to HID features and some exterior coatings on the lens. By authorizing 4th Dimension Wraps & Graphics LLC to proceed with the headlight film application, customers hereby acknowledge the risk and waive any claims against 4th Dimension Wraps & Graphics Detail LLC and agree to hold 4th Dimension Wraps & Graphics LLC harmless if damage does occur during the installation process.
PAINT PROTECTION FILM REMOVAL
Paint Protection Film removal may cause damage to the paint. By authorizing 4th Dimension Wraps & Graphics LLC to proceed with the removal, the customer hereby acknowledges the risk and waives any claims against 4th Dimension Wraps & Graphics LLC and agrees to hold 4th Dimension Wraps & Graphics LLC harmless in the event that damage does occur during the removal process.
Although we strive for perfection in our installations, due to the nature of this product, some degree of dust contamination and/or minor imperfections are present in every Paint Protection Film application. Also, Pre-existing flaws, such as scratches, rock chips, debris in the paint, debris in the clear coat, misaligned body panels, and sanding marks are much more noticeable after the paint protection film is applied. Paint Protection Film will have minor imperfections such as slight orange peel and may also include other MFG defects from. Vehicles with 200 or more miles may have more imperfections due to mileage and use.
Your warranties will cover bubbling, peeling, fading, and yellowing during the warranty period on the warranty card.
Photo Release Authorization Permission.
I agree that 4th Dimension Wraps & Graphics LLC may use such photographs of me and my property with or without my name and for any lawful purpose, including for example such purposes as publicity, illustrations, advertising, website use, and social media content.
FEES, TERMS OF SERVICE, AND PAYMENT
The fee for our service is the agreed dollar amount, indicated as “Total Cost” on the individualized quote provided to you in writing. The term of service is for time reserved by us to complete the “job” you requested and not for any specific outcome. The amount of time reserved is an estimate since the condition of each vehicle varies. It is possible that the job could be less or more time than the time reserved.
Any alterations or changes after the initial service order has been issued with be at an extra charge. Any alterations or charges to the initial service order must be approved in writing between you and 4th Dimension Wraps & Graphics LLC before any extra work begins. Any changes to fees and/or time, be it verbal or in writing, will not affect the substance of this agreement and all the terms herein will still apply with the new rate and/or time. A Product deposit is required at the time you book your appointment and hold that time for you. The balance is due in full on completion. We accept cash, checks, and major credit cards (Visa, MasterCard, Discover,). For accounting purposes, please write cashier’s checks payable to 4th Dimension Wraps & Graphics LLC. A fee of $30 will be charged for non-sufficient funds check returned by the bank to us. In the event an account requires legal or collection action, you agree to pay all costs of the collection without limitations for reasonable attorney fees, interest on the past due amount, court costs, and all collection costs.
Past Due or open invoices
The customer understands that all payments are to be made prior to the release of the vehicle to the owner. Any invoices that go unpaid over 15 days will receive a late fee penalty, after the first 15 days past due an email sent out to inform of a past due amount. Late fee penalties are $250 every 15 days the invoice goes unpaid beyond the completion date until paid in full.
I understand Colorado Law Liens – (38-20-106.5)
If a customer stops payment on a check written in payment of repairs or if that check bounces, a facility MUST give written notice by certified mail in which the customer has 12 days to settle any dispute. If not resolved, the facility MAY repossess the vehicle if this can be done without a breach of the peace.
You will also be liable for the cost of the repossession fees or other incurred expenses by signing below you have read this work order and agree and agree for 4th Dimension Wraps & Graphics LLC to perform services on your vehicle.
WINDOW FILM TERMS AND CONDITIONS
Your new window film will take 3-5 days before you can roll your windows down. It will take 2-3 weeks to fully cure depending on weather conditions.
BLACK DOT MATRIX
Most cars have a black ceramic edge on the side, rear windows, and windshields. Sometimes this ceramic edge is flat and other times it's dotted. These thick dots on most cars prevent the window film from sticking to the area between the dots which results in a white-looking edge. This is completely normal and unavoidable.
WINDOW FILM REMOVAL
Window film removal may cause the window defroster to be damaged by Authorizing 4th Dimension Wraps & Graphics LLC to proceed with the window film removal the customer hereby acknowledges the risk involved and waives any claims against 4th Dimension Wraps & Graphics LLC and agrees to hold 4th Dimension Wraps & Graphics LLC harmless in the event that damage does occur during the removal process.
Although we strive for perfection in our window film installations, due to the nature of the product, some degree of dust or contamination and/or minor imperfections are present in every window film application. Also, preexisting flaws and or scratches are often much more noticeable after the windows are tinted. Older vehicles will have more imperfections due to their age.
WINDSHIELD FILM APPLICATION
There will be minor imperfections on every windshield installation It will be easier to see due to the film being installed on the front windshield. Do not apply any cleaners or windshield accessories on the windshield for 7 days. There is no refund and warranty coverage on the rainbow effect due to polarized glasses of any kind.
HB19-1067 Motor Vehicle Window Tint, concerning a requirement that motor vehicle windows transmit a minimum level of light.
SESSION: 2019 Regular Session SUBJECT: Transportation & Motor Vehicles
Current law normally requires motor vehicles registered in Colorado to transmit at least 70% of light through the windshield and 27% of light through other windows. The bill requires motor vehicles registered outside Colorado but operated in Colorado to transmit at least 20% of light through windows other than the windshield.
Your warranties will cover bubbling, peeling, fading, and yellowing during the warranty period on the warranty card. 4th Dimension Wraps & Graphics LLC doesn’t cover ordinary wear and tear, or damage caused by improper use or accidents. All warranties set forth herein are not conveyed to the Owner.